If it is your first time placing an order
with us and the total amount is no more than 3000 USD, no pre-payment is
required. Otherwise, we will require a pre-payment that equals to 50% of the
total amount of your order prior to providing the service.
1) Gene name
2) The mutation you
want to generate or the sequence you want to delete or insert.
1) Target plasmid
2) Report markers
3) Background strain on which you want to do
You are able to checkyou order status in our website (http://www.sunybiotech.com).
What you need is to click the menu “Log in”on the front page and input “User name” and“Password”.
Once you get into theaccount, you can click “My Order”button to check the progress of all your orders. For the first timelogin, please use the following email address and initial password to activateyour account. You can change the password afterwards.
Username: The email address youfill out in the order form
Initial password: 123456
The data is uploaded twice a week.
For any problems of our strains, please don’t hesitate to contact us, our technicians will provide professional resolutions to the problem, we will try our best to provide satisfied products to you.
We will send the strain again if the
client found the strain were dead after delivery. But if you didn’t report any
problems within 15 days upon receipt of deliverables, we will consider that you
have accepted the results.
To get a quote or place an order, you can
1) register and login your account, download and fill out the order form(s) of the service(s) you need, and email the form(s) to firstname.lastname@example.org or
2) reach us at email@example.com, we will send you the order forms.
No. The prices listed in the pricing table
are service charges only. Tax/duties, shipping and handling fee are not
included. When you proceed to purchase your order, sales tax and shipping
&handling fee will be calculated on the total value and shipping charges,
and displayed on the invoice we email to you.
If you are requesting gene editing
service(s), you do not need to provide the plasmid as we will make sgRNA
plasmid and donor by ourselves. But if your knock-in sequence is specific and
we don’t have the template, please send the template plasmid to us. If you are
requesting B001 and B002 service, you can either send us the plasmid or request
us to construct one (C001 Service) for you.
SunyBiotech will perform sequencing to the edited worms, and the sequencing area covers about 300bp on either side of the editing site. We will email you the sequencing report when we send the worms out to you.
We accept wire transfer and credit cards (Visa, Master, JCB).
We usually ship the packages out via FedEx which normally takes no more than 5 days to arrive.
We will email you the tracking number after we have shipped your package.
We will not charge you if we fail to generate the strains. If you have made the pre-payment, we will return the pre-payment to you.
Please make the payment within 7 days since
you have received the package and verified that the engineered strains are
Worms we send out are with strain name and
allele name labelled on the agar plates. We will also send the strain name and
genotype to you in the sequence summary file. PHX is our strain designation and
syb is our allele designation. Both PHX and syb are confirmed by the WormBase.
Please use our allele name in your publications.
If the gene deletion is found non-homozygosable, the heterozygote is sequenced and becomes the deliverable. If you want balanced heterozygotes, please contact us to order the Balancer Cross Service.